Copyright 2017-21 © David James and Son Decorators - All rights reserved

1. Definition of terms.

Within this document the words “we”, “our”, “us” and “the company” are used.  These refer to David James and Son Decorators.  The words “you”, “your” and “the customer” refers to the person, firm, company or authority whose order has been accepted by the company.


2. Acceptance of terms.

By accepting our estimate/contract and agreeing the fee, the company is of the understanding that the customer has read and understood our terms and conditions.


3. Notice of right to cancel.

The customer has the right to cancel a contract within 7 calendar days (the “cooling off period”) for all contracts above the value of £35 and made in the customers home or place of work etc.

Notice of cancellation is deemed to be served as soon as it is posted or sent to the company, or if sent electronically, from the day it is sent.

The customer may use the cancellation form provided if he wishes.

The customer will be required to pay for the goods and services supplied if the performance of the contract began with his written agreement before the end of the cancellation period.


4. Our price.

David James and Son Decorators will provide the customer with a written estimate for the work to be carried out based on the estimated costs to the company at the date of writing.  Estimates are not binding.

Occasionally, costs to the company may increase prior to completion of the works, and / or it may become apparent that additional work or materials will be required to complete the work to a satisfactory standard. We will discuss this with the customer and we reserve the right to charge any such increase as an addition to the original estimate.


5. Insurance.

We hold public liability insurance up to £2 million.  Copies of the policy are available on request.


6. Smoking policy.

Under UK law, when we carry out work on your premises, they become our place of work.  Therefore we politely request that you refrain from smoking prior to our arrival and during the periods that we are on site.


7. Requirements.

To carry out the agreed work it may be necessary for us to have access to an electricity and water supply.  If required, the electricity supply should be a standard 240v household supply.  A standard domestic tap is sufficient as a water supply.


8. Commencement / completion dates.

All dates for commencement and completion given by David James and Son Decorators are given in good faith.  The company will not be held liable for any loss, damage or expenses incurred by the customer or any third party arising from our failure to comply with such dates.


If any completion date is delayed for any reason beyond the Company’s control (including weather, hired equipment, accidents, loss, damage of any kind, strikes, lockouts, cessation of labour affecting any trade engaged upon the works or the inability of the Company to secure labour and/or materials) a fair and reasonable extension of the time for completing the works shall be granted to the Company and the Customer will remain liable to pay for the value completed part.


9. Materials.

All materials supplied by David James and Son Decorators remain the company’s property until fixed or applied to the customers premises.  In the case of materials that remain unfixed, materials remain the property of the company until paid for in full by the client.


10. Payment.

On completion of work a written invoice will be provided.  Payment terms are 14 days from the date of invoice.  These terms may be increased if pre-arranged with us prior to acceptance of the contract.  Failure to pay within the agreed terms will result in interest being charged at 5% per month or part thereof.  Payment may be made by cash, cheque cheque (Maximum value £1,000 per cheque) or bank transfer.  Cheques should be made payable to “D L James and Son”.


11. Interim payments.  

As we are a small family company, we issue fortnightly interim invoices up to the value of work and/or materials employed or delivered.


 12. VAT.

David James and Son Decorators are not a VAT registered company.


13. Construction Industry Scheme (CIS)

David James and Son Decorators are registered with HMRC’s CIS scheme.

Registration details are available on request.


14. Guarantee.

At David James and Son Decorators we want you to be completely satisfied with the standard and quality of work carried out.

We guarantee our work for a period of twelve months from the date of final invoice.  Any remedial work carried out under guarantee will continue to be protected under the original guarantee, or for a period of three months, whichever is the longer period of time.


15. Our rights to vary these terms and conditions.

We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you.)


16. General Data Protection Regulations.

We comply with the GDPR regulations. Our GDPR statement is separate from our Terms and Conditions and is available to view on our website.

Terms and Conditions

We’ve tried to keep our T&C’s simple because we know that everyone hates the smallprint.